Asigra

Assurestor’s Backup as a Service (BaaS) platform powered by Asigra Tigris Secure Backup.

Regions
Currently supported regions include:

• United Kingdom (UK)
• North America (US)

Planned regions (Q2 2025) include:

• European Union (EU)

Backup2Cloud Standard Service Description
The service is operated from a single data centre (Primary data centre) within the region providing the backup endpoints for client connectivity, of remote services. Backed up data (Backup data) is stored at the datacentre (Primary backup repository) along with an optional air-gapped object level backup at a geographically diverse location within the region (Air-gapped backup repository) for recovery of Backup data in the event of an outage, corruption and/or ransomware attack of the primary backup repository.

Asigra DS-Client software (Client) is deployed to a suitable system at the End User site (Source Site) using the supplied Customer Registration Information (CRI) file.

During deployment an Account Key and Client Key (Encryption Keys) are configured and used for in-flight and at-rest encryption of all backup data.

Note. The storage and safe keeping of the Encryption Keys are the responsibility of the End User or, where applicable, the Reseller. If the Encryption Keys are lost, data is not recoverable.

An unlimited number of Clients can be deployed to protect multiple Source Sites and/or data types.

The Client is configured to protect Backup data through the creation of a Backup Set which contains the selected source data to be backed up, an associated schedule that sets the time and frequency for the backup to be run and an associated retention policy specifying the length of time Backup data should be retained (Backup Set) by the End Use or where applicable, the Reseller.

Supported Backup Sets can be enabled for malware scanning and Asigra’s Content Disarm and Reconstruction (CDR) for enhanced security.

Management of the Client including Backup Sets, schedules and retention policies are made available through the Management Console (MC).

Live and historical analytics on the platform’s performance are made available through the My2Cloud Portal.

Backup2Cloud Plus Service Description
Backup2Cloud Standard plus…
An additional data centre (Secondary data centre) within the region configured for live DSS replication of the primary backup repository (Secondary backup repository), enabling rapid recovery, or continuation of the service in the event of an outage of the Primary data centre and/or Primary backup repository.

Backup2Cloud Replication Service Description

The service provides existing Asigra Tigris MSPs a secondary location within the region (Secondary data centre & Secondary backup repository) for live replication of the MSPs existing Asigra Tigris platform (Primary Data centre & Primary backup repository) along with an optional air-gapped object level backup at a geographically diverse location within the region (Air-gapped backup repository) for recovery of Backup data in the event of an outage, corruption and/or ransomware attack of the Secondary backup repository.